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General Membership Meeting

February 10, 2016 @ 11:00 am - 1:00 pm

Join us for Managing the Emotional Homeowner, a presentation by David Lupberger of RemodelForce.com.

About The Presentation

DavidLupberger

Managing emotional homeowners means managing expectations, and managing the process as well as the project. In this program, I review how to clear set project expectations, how to guide homeowners through the remodeling process, and how to implement specific strategies for managing homeowners during the remodeling process. Done properly, your customers become your biggest fans and best source of future referrals.

This program will help attendees:

  • Recognize customer warning signals early on
  • Provide a framework to respond to customer warning signals
  • Take action to avert lawsuits and other serious problems
  • Provide a sample paper trail to facilitate customer communication

Register Online

Lunch included in fee ($30 for NARI members, $40 for non-members). Registration is required for this meeting.

Register Online Now

Details

Date:
February 10, 2016
Time:
11:00 am - 1:00 pm

Organizer

Kayvon Leath
Phone:
(512) 375-2601
Email:
kayvon@austinnari.org

Venue

Norris Conference Center – Austin
2525 W Anderson Ln #365
Austin, TX 78757 United States
+ Google Map
Phone:
(512) 451-5011
Website:
http://norriscenters.com/Austin/